Frequently Asked Questions
Everything you need to know about shopping with Ground Control Suspension Systems.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific fabric stretch details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Ground Control is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our current collection to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.